Frequently Asked Questions

How do I get started?

Click one of the Register links in the Developer Portal and follow the instructions. Before you can create a key, you will need to go to the Pricing page and select one of the plans to access the API products. We suggest starting with the Free Trial which gives you 14 days free access to 1000 transactions.

What APIs are available?

All of the currently available API products can be found here. We also have new APIs available for testing through our Beta program.

Can I access the Beta APIs?

Yes, we would love to see you in our Beta program!

Log into the Developer Portal. Click My Account in the top menu and select Edit Profile from the menu.

Select the Opt-in for Beta Program checkbox and click the Save button. Within one business day you should receive a welcome email from us with your own unique beta API key. Learn more about the Beta program here.

How do I get an API key?

Firstly, register an account in the Developer Portal. Go to the Pricing page and select a plan to access API products.

Log in to the Developer Portal. Click My Account in the top menu and select My Keys.  Click the Add a new Key button and follow the instructions to create an API key.

How do I test my APIs?

You can test our APIs in the Developer Portal documentation pages.

At the bottom of each page is a Send a Test Request section. Just enter your key in the Authorization field.

How do I check the status of the API services?

You can view the status of our APIs on our Status Page. Click Support in the top menu and select Status Page or click here.

Our Status Page also provides information on incidents and maintenance events.

How much does it cost?

Pricing for our plans and products is laid out on the Pricing page for our Bundled API Plans.

How is my transaction usage calculated?

All API calls deduct 1 transaction from your balance with the following exceptions:

Will I get notified when my balance runs out?

No, it is important for you to monitor your own account balance to ensure your service does not stop working.